I. Прочитайте резюме:
LAURA J. THOMAS
657 Holly Tree Way
Rolesville, NC 27571
A highly organized, solutions-oriented manager experienced in all aspects of administration. Promote effective employee relations including optimized scheduling, orientation and policy implementation. Emphasize teamwork in developing innovative support strategies for quality client relationships. Implement high attention to detail in written documentation.
Operations Administrator – DURABLE ATLANTIC GROUP – Raleigh, NC
8/06 – present
Provide administrative support to President, VP’s and engineers including proposal preparation and final distribution to prospective and current clients.
Orient new employees with telephone set-up, computer equipment and office organization. Update employee directory and route important information to appropriate staff. Utilize Microsoft Office skills to provide word processing services to 30 employees. Track and maintain office needs including ordering supplies and handling copier and fax machine related issues. Increased efficiency by implementing a postage meter to save company money and travel time. Developed and initiated a recycling program for the workplace.
Branch Office Administrator – HENDERSON MILLER INVESTMENTS – Rolesville, NC
2/03 – 8/06
Managed all administrative responsibilities for branch location of Henderson Miller including completing and submitting branch reports. Client support included using Goldmine contact management software to track business contacts and manage the financial advisors’ schedule. Provided our clients with the utmost service to make each one of them feel valued.
Administrative Assistant – AMERICAN BANK OF N.C., N.A. – Raleigh, NC 8/97 – 7/00
Provided administrative support for three banking officers. Duties included typing correspondence for all triangle branches, updating them on new rules and regulations and operational issues. Mailed out-going materials to branches daily. Utilized organizational skills to coordinate and schedule roving staff on a daily basis to cover people out on vacation at various branches. Kept track of the roving employee time sheets and vacation. Answered and directed six incoming phone lines. Assisted department in handling all customer complaints and other banking related issues that couldn’t be handled in the branches. Coordinated and planned ongoing training classes for the regional branches quarterly. Worked with local authorities on a daily basis investigating fraudulent activities dealing with banking customers such as bad checks, robberies, counterfeit situations, etc. Kept track of all cases on a daily basis until they were closed. Ordered supplies and kept stock room and copy room neat and organized.
Bachelor of Arts – Business Administration
East Carolina University – Greenville, NC
Experienced in Windows, MS Office Suite, Goldmine Contact Management Software and mid-level equipment set-up and trouble-shooting.
Oпределите, являются ли утверждения (1-5) a) истинными или b) ложными:
1. She provided support for several banking offices.-b
2. Laura has great organizational skills.-a
3. Her job did not involve handling customer complaints.-b
4. She has a diploma in business administration.-a
5. Laura planned training classes.-a
Внесите свои ответы в таблицу:
1 2 3 4 5
b a b a a
Date of birth(дата рождения):
Native language(родной язык):
Marital status(семейное положение):
(Please indicate age)(Пожалуйста, укажите возраст)
Home telephone(домашний телефон):
(Please indicate area code in brackets) (Пожалуйста, укажите код области в скобках)
(Please indicate area code in brackets)
III.Прочитайте деловое письмо и вставьте пропущенные словосочетания (a-j) в пропуски (1-10):
responsible for; b) Human Resources; c) communications
strategies; d) apply for; e) have held positions; f) writing and editing skills; g) resume; h) Corporate Communications Department; i) participated in; j) clients
Dear Mr. Field,
I would like to formally 1) apply for the Assistant Communications Manager position in the 2) Corporate Communications Departments. As you are aware, I have extensive experience with the company starting when I 3) participated in the summer editorial intern program while I was in college.
Since then I 4) have held positions in the both the 5) Human Resources and Marketing departments. During my tenure I have developed exceptional 6) writing and editing skills, and have designed and implemented 7) communications strategies on a departmental level.
I have a demonstrated ability to work collegially with leaders across business units and lines of business. In addition, I have been 8)responsible for benefits communications, employee relations, as well as liaisoning with the company’s clients and vendors.
These are just a few examples of my accomplishments. I hope that you will find that this brief view, in combination with the attached 10) resume, describe a dedicated employee of ABCD with the experience and skills to meet or exceed the requirements of the position of Assistant Communications Manager.
Занесите ответы в таблицу:
1 2 3 4 5 6 7 8 9 10
d h i
e b f c a j g
Расположите слова в предложениях в правильном порядке и прочитайте текст телефонного разговора:
Jane: department Marketing Hello, this is the .
Hello. This is the Marketing Department.
Richard: Alisa Robinson please.
Alisa Robinson, please.
Jane: number must I’m , you have the sorry wrong . name here There’s no-one that of
I’m sorry. You must have the wrong number. There’s no-one of that namehere.
Richard: Oh. check Can number got I the I’ve …. is that not 3375640?
Oh. Can I check the number I’ve got…. is that not 3375640?
Jane: No, it’s 2558390.
No, it’s 2558390.
Richard: That about Oh sorry. must I have wrong dialed the number.
Oh sorry about that. I must have dialed the wrong number.
Jane: problem No! Bye!
No problem! Bye!
V.Подберите к названиям профессий (1-10) соответствующие им определения (a-j):
public relations officer-j
call center operator-f
a person who has control or direction of an institution, business
a person who is subordinate to another in rank, function, etc.; one holding a secondary rank in an office or post
a person who is concerned with the maintenance and audit of business accounts and the preparation of consultant reports in tax and finance, reporting on asset utilization and audit results, recommending changes to a company’s operations or financial activities, reviewing data concerning a company’s assets, liabilities, stock, income and expenditures.
a person whose job is to promote your employer’s products, services or ideas
a person who is responsible for selecting products to be sold in retail outlets. Most of them specialize in one product type, for example, clothes, or food and drink.
a person who is concerned with answering enquiries from customers by telephone and email.
a person who deals with marketing and selling property for clients and negotiating between buyers and sellers
a person whose job is to maintain financial records for business, institutions and organizations. He may also compile and present financial statements and reports as well as oversee payroll, invoicing, purchasing and other business-related activities
A person who deals with gathering, analyzing and interpreting financial information, drawing forecasts based on these analyses, making recommendations concerning investments Evaluating the economic performance of an organization and suggesting ways to improve
A person who is responsible for managing an organization’s image and reputation , planning PR campaigns and strategies monitoring the public and media’s opinion of your client or employer , writing and editing leaflets, brochures, press releases, speeches, newsletters, websites and social media, arranging and representing the company at events like press launches news conferences, exhibitions, open days and sponsorship developing good working relationships with the media arranging for advertising or promotional films to be produced public speaking at presentations, conferences or radio and TV interviews
Занесите ответы в таблицу:
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g e a i
c h j b f d
Соедините части предложений (1-10) и (a-j) по смыслу:
1. Angel investors provide capital for d) start-ups bringing their innovations to the marketplace.
2. Recently, with the huge growth in opportunities brought about by the internet, more and more small investors are f) providing ‘angel’ financing for these small, nimble companies.
3. Angel investors typically invest from i)$5,000 to $40,000 in a start-up in its infancy.
4. Sometimes, ‘angels’ are so convinced by c) an idea that they provide funds for a business that hasn’t even been founded!
5. Without these risk-takers, innovative and revolutionary advances in technology may not j) come to pass.
6. The price is high, and start-ups often fail, g) but just one ‘winner’ can return twenty times the initial investment.
7. In other words, an angel investing in fifteen companies needs just one success h) to make the investment strategy worthwhile.
8. Of course, angels hope b) a much better return.
9. Angel investors fund at the initial entry level while e) venture capitalists usually wait until a young company has proven that their idea and has brought their product or technology to market.
10. These companies then need larger investments to quickly grow a) and capture market share.
and capture market share.
a much better return.
an idea that they provide funds for a business that hasn’t even been founded!
start-ups bringing their innovations to the marketplace.
venture capitalists usually wait until a young company has proven that their idea and has brought their product or technology to market.
providing ‘angel’ financing for these small, nimble companies.
but just one ‘winner’ can return twenty times the initial investment.
to make the investment strategy worthwhile.
from $5,000 to $40,000 in a start-up in its infancy.
come to pass.
Занесите ответы в таблицу
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d f i
c j g h b e a
VII . Вставьте в пропуски (1-10) предлоги (a-j):
In; b) of; c) among; d) throughout; e) across; f) with; g) at;
h) despite; i) up; j)for
A Day in the Life of an Accountant
At 8 am I arrive at the Aggreko PLC Glasgow office for a conference call with our Australian team. As a global organization we always have an accountant working somewhere around the world! Next step is a review of my email Inbox, which can be filling up early, as our finance hubs in Dubai and across Europe have been working for a few hours already.
Despite our operations being spread throughout the globe, there are plenty of opportunities for finance teams to share their experiences and best practices.
We organize regular conference calls among each “group” of accountants (e.g. business analysts, tax managers, financial controllers) to ensure problems encountered in one country are not repeated in the group and to provide a forum for discussions around new ideas.
One of my roles is to organize the call for financial controllers, which involves controllers based in Dumbarton, Dubai, Rotterdam, Singapore and Texas.
Our business in Spain has grown rapidly in the last 18 months and there is a new finance manager in place. I catch a flight mid-afternoon which takes me to Barcelona across time to have dinner with him, giving us the opportunity to have a relaxed discussion.
Занесите ответы в таблицу
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g f i
j h d c a b e